Ivy Black Metis
All of our shoes and heels are sold separately so once you choose your shoe, remember to go to our heel shop and choose the heels that will get you where you want to go!
Made in Portugal
We use only European leathers so as to ensure upmost quality and the highest levels of environmental and ethical standards in leather production.
Ivy features a regular fit so we believe you can go ahead and order your regular size. For those of you who already own Sabine, we recommend you order ½ size down.
With TANYA HEATH Paris enjoy the comfort, diversity and style of adjustable height shoes!
More than comfort we also offer style. Instantly personalize your shoe with the click of a heel. We have hundreds of different shapes, heights, colors, and finishes to choose from so that your creation will be uniquely you.
All of our shoes and heels are sold separately. First you choose your shoe, and then you choose the heels in the exact height, color, finish and style that you want. If you are already a TANYA HEATH Paris client you can build on your collection by buying heels and shoes separately.
Like all of our shoes this model has been designed for optimal comfort. In addition to being made of soft leather and the instant relief you feel when you switch between high, medium and low heels (the multi-height promise) we use foot beds made of memory foam which will cushion you while you walk.
We also make sure that regardless of which heel height you choose you won’t slip and fall, the leather sole on this shoe has been coated in rubber so it will even resist a sprint in the rain.
All our shoes come equipped with a heel platform where you can click your heels on and off. The heel platform is colored black or white to add to the versatility of the shoe in terms of the number of heel combinations that work well. The heel platform has been made to withstand up to 5000 heel changes and is good for a weight of up to 400kg.
Shoes are meant to be worn, and TANYA HEATH Paris offers both wardrobe staples and investment pieces so you want to take care of them!
Colored soles will wear out with use. This is not a manufacturing defect. It is simply normal wear and tear.
TANYA HEATH Paris recommends that you consult a cobbler if you have a doubt about how to take care of specific leather so you have the best professional advice.
For daily upkeep of your shoes and heels TANYA HEATH Paris recommends the following:
• Keep the leather clean by wiping with a soft dry cloth
• Store shoes away from the light as light can fade the leather color
• Don’t hesitate to use commercial sprays to waterproof your shoes and leather heels
• When travelling always pack your shoes in the TANYA HEATH Paris dust bag that we provide in the box
• Painted heels can be run under water and gently wiped to keep them clean
• Be very careful with your leather wrapped heels. We recommend storing them in their pouches and not wearing them out in the mud.
• Avoid walking on grills, abrasive surfaces and splashing in puddles, even if your model is waterproof.
These conversions are only indications; they might change depending on your foot.
TANYA HEATH Paris ships worldwide. Shipping fees depend on where you live and which delivery service you choose.
For most of the destinations we offer standard delivery and express delivery.
For standard delivery we have selected the least expensive option to get your parcel to where you live. Standard deliveries can take up to 5 business days to leave our Paris offices. Express deliveries will be shipped no later than 2 working days after receiving your order and we will choose the fastest delivery option to your destination.
Your shipping fee depends on which country you live in and we have 6 zones.
Please note. The shipping cost does not include duty and taxes which are determined locally. Depending on where you live you may have to pay duty and taxes when your parcel is delivered. Duty and tax is determined by your country and is beyond the control of TANYA HEATH Paris.
We will send you a confirmation email and a delivery tracking number when your order is shipped. You can find a recapitulative of this information by logging on to you TANYA HEATH Paris account.
For all e-commerce purchase
You have 15 days from the reception of your order to ask for an exchange or a reimbursement. We will only accept merchandize that has never been worn and that is returned in its original packaging.
As soon as we receive your parcel we will check to make sure that the shoes and/or heels are in perfect condition. If this is the case we will be able to propose an exchange or reimbursement on the returned articles. The shipping fees will not be re-funded nor will TANYA HEATH Paris cover the return fees.
If however you are returning an article with a defect, TANYA HEATH Paris will cover the return shipping fees. All articles purchased on www.tanyaheath.com should be sent back to the Paris boutique at (22 rue du Dragon, 75006 Paris). Please do not send merchandise to any other TANYA HEATH Paris boutique.
For boutique returns
You have 15 days from the purchase date of your shoes and or heels to ask for an exchange or re-imbursement. TANYA HEATH Paris will only accept merchandize that has never been worn. Please return merchandize only to the boutique where the original purchase was made.